05 / Quotation decision
- Awaiting a decision
- Rejected — the process stops
- Product quotation accepted, payment method approved
AHBS / FROM REQUEST TO DELIVERY
Request & Order Tracking
Enter your request code to see the current stage of the process.
Creating a request does not confirm an order or payment. Production begins after the quotation and payment terms have been approved.
Your code is shown on screen and in the confirmation email when your request is received. Only process status is displayed, not personal information. Keep your request code private.
CURRENT STAGE
Request code:
Last updated
Process map — no request has been looked up yet
Request created
Process stepQuote request submitted
Process stepAwaiting product quotation
Process stepProduct quotation and payment proposal sent
Process stepQuotation and payment decision
Process stepPayment process
Process stepOrder in production
Process stepProduction completed
Process stepKIOSK assembly in progress
Process stepKIOSK device setup in progress
Process stepKIOSK testing started
Process stepKIOSK testing completed
Process stepKIOSK being packed for dispatch
Process stepKIOSK ready for dispatch
Process stepKIOSK dispatched
Process stepKIOSK delivered
Process stepProcess completed
Process step
Quotation, payment and shipping branches
06 / Payment method
- Upfront payment
- Payment on delivery
06 / Upfront payment status
- Awaiting payment
- Payment not received — production waits
- Payment received
15 / KIOSK shipping
- Freight transport
- Courier
- Delivery by UPSYS
Look up your code again to refresh the information. Contact UPSYS